JetBingo Casino Terms and Conditions

Welcome to JetBingo Casino. These Terms and Conditions govern your use of our website, our games, and all services we provide. By creating an account or completing a jet bingo login, you confirm that you have read, understood, and agree to be bound by these terms in full. If you do not agree with any part of this document, we ask that you refrain from using our services.

Who We Are and Our License

Our platform is owned and operated by Ellipse Entertainment Limited, registered at 5B First Floor, St Anne's House, Victoria Street, Alderney GY9 3UF, Channel Islands. We hold a license issued by the Alderney Gambling Control Commission under licence numbers 145 C1 and C2. Please note that certain games available through JetBingo Casino are conducted outside the jurisdiction of Alderney, through an entity that is not regulated or monitored by the Alderney Gambling Control Commission. Our Random Number Generator is independently certified by iTech Labs to ensure fair outcomes. We are governed by the laws of Alderney, and the courts of Alderney hold non-exclusive jurisdiction over any disputes arising from these terms.

Eligibility and Restricted Territories

We require every player to be at least 18 years of age, or the legal age of consent in their jurisdiction if higher. Our services are intended primarily for players in Canada, Australia, and New Zealand. A Prohibited Countries list applies to our platform, and any registration attempt from a listed country will be blocked with an automatic pop-up notification. We strictly prohibit any attempt to circumvent our jurisdictional controls, including the use of VPNs or proxy services to disguise your true location. Violating this rule may result in immediate account suspension and forfeiture of funds.

Account Registration

To access our games, you must complete a jetbingo login by registering a personal account. Each individual is permitted only one account with us. You are responsible for maintaining the confidentiality of your jet bingo app login credentials, and you agree to notify us immediately of any unauthorized use. We reserve the right to request identity verification documents at any time, and we may suspend accounts pending verification.

Currency and Deposits

All transactions on our site are processed in US dollars. We accept Visa, Mastercard, credit and debit cards, Interac, Skrill, Payz, MuchBetter, e-Check, and bank transfer. Interac remains our recommended method for players in Canada. Our minimum deposit is 20 USD for your initial deposit and 20 USD for every subsequent deposit. We allow a maximum of three cards to be registered on any single account. Please note that your bank may apply currency conversion charges on deposits and withdrawals, though we do not charge any fee for deposits made via bank transfer, debit, or credit card.

Withdrawals

Our minimum withdrawal amount is 10 USD, and any residual balance below this threshold may instead be donated to charity at your request. We process jet bingo withdrawal requests through the deposit method most frequently used within the last 30 days. Where this is not possible, we require an alternative method such as e-cashout, InstaDebit, Skrill, or Payz. Withdrawals are requested via the Withdraw button in our Cashier and can be tracked under your Withdrawal History. Once processed, we send an automated email confirming your successful transaction.

We permit one withdrawal request per 24-hour period. Any balance held in your Bonus Bucks account is automatically forfeited when a withdrawal is made. We reserve the right to vary standard deposit and withdrawal limits for individual customers at our sole discretion.

Processing and Cashout Times

• Withdrawals remain pending until confirmed by the close of business the following day, up to 24 hours
• E-wallet withdrawals are typically processed within 24 hours
• E-cashout withdrawals take 1-2 business days
• Interac withdrawals take 1-3 business days
• Card withdrawals take 3-5 business days
• e-Check withdrawals may take up to 5 business days

A pending withdrawal can be reversed at any time before confirmation, and in that case, your Bonus Bucks balance will be reinstated. All processing times remain subject to any player or withdrawal verification we deem necessary.

Bonuses and Promotions

At Jet Bingo, we offer a generous welcome package consisting of three deposit bonuses plus a Mystery Wheel. Our jet bingo bonus codes unlock spins on featured slots across your first three deposits, with wagering requirements applied to bonus funds only. A 1x playthrough applies to your deposit, while bonus spins carry a 5x playthrough on their value. Winnings from bonus spins are subject to a soft cap, meaning only a maximum specified amount can be retained.

We also run a Daily Bonus Wheel, monthly competitions, weekly tournaments, and surprise giveaways including cash matches, scratch cards, and free spins. Any jet bingo no deposit bonus codes we issue, along with jetbingo promo code offers, are typically limited to one redemption per customer. Cash bonuses and cash matches require the bonus amount, plus any additional bonuses, to be wagered 20 times on slots. Wagering generated through instant games such as Crash and Plinko does not count toward these requirements. Chat tournament winnings carry no wagering obligation.

Bonus Bucks credited to your account cannot be withdrawn under any circumstances, and we will reverse any unused Bonus Bucks balance one month after registration if no initial deposit has been made. All bonuses and jackpot eligibility require a qualifying initial deposit.

Our Loyalty Club

We reward loyal players through our Loyalty Club, featuring six ranks: Newbie, Bronze, Silver, Gold, Platinum, and Diamond. Diamond members receive a 100% bonus on their first, second, and third deposits, along with special bonus boosts, weekly promotion boosts, and birthday rewards. Gold status and above is granted by invitation only and remains valid for 30 days. At the Platinum tier and above, we assign a personal VIP Host who provides tailored offers, gifts, cash bonuses, show tickets, holiday vouchers, and gourmet hampers.

Games We Offer

Our JetBingo library includes over 80 games spanning 75-ball and Mega Bingo formats, slots, casino games, instant games such as Crash and Plinko, Keno, scratch cards, blackjack, roulette, video poker, progressive jackpots, and live chat games. We partner with providers including LeapFrog Gaming, Pragmatic Play, and Fat Panda to deliver a varied gaming experience. You can enjoy our games through desktop download, instant play in your browser, or via our jet bingo app download for mobile and tablet devices.

Responsible Gaming

We are committed to promoting responsible gaming and provide tools to help you manage your play, including deposit limits and self-exclusion options. If you feel your gaming habits are becoming a concern, we encourage you to contact our support team for assistance.

Customer Support

Our support team is available 24/7 through live chat, and by telephone from 1pm to 11pm EST, including a toll-free Canadian line at 1-844-842-8374. You may also reach us by email at info@jetbingo.com or accounts@jetbingo.com. We at Jet Bingo strive to resolve every enquiry promptly and professionally.

Amendments to These Terms

We reserve the right to amend these Terms and Conditions at any time. Continued use of our services following any changes constitutes your acceptance of the updated terms. We recommend reviewing this page periodically to stay informed of any modifications.

Governing Law

These terms are governed by the laws of Alderney. Any disputes arising from your use of Jet Bingo Casino will fall under the non-exclusive jurisdiction of the courts of Alderney.